This page is translated using machine translation. As 100% of contents may not be precise, please be careful.
In post-translational page, some functions are not available (the product purchase). Page that is available for the product purchase leads to page before translation automatically.

Website and inquiry about order

Before inquiry

We accept store and website, online store of Matsumoto Kiyoshi, inquiry about service.
Please confirm common question before inquiry.

Website and inquiry about order

Question about method for purchase and delivery, cancellation and returned goods, exchange of order,
We accept over inquiry form, telephone including opinion, request for other us and our website.

Inquiry by email from this

Inquiry Form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry over telephone from this

Reception hours: From 10:00 to 22:00 (year round)


Inquiry about pharmaceutical products

About inquiry about pharmaceutical products, we reply by our pharmacist.

It is reporting act, and answer to inquiry does not follow medical treatment act or this.
We hope that we have reference after judgment in you about interpretation of answer result.

Contact information

As a general rule, inquiry that we had answers all over the next day. (except Sundays and holidays)
※Please note that you may need time before answer depending on contents.

[the destination metropolis and districts the following one]

Hokkaido
Aomori
Iwate
Miyagi
Akita
Yamagata
Fukushima
Ibaraki Prefecture
Tochigi
Gunma
Saitama Prefecture
Chiba Prefecture
Tokyo
Kanagawa Prefecture
Niigata
Yamanashi Prefecture
Nagano
Gifu Prefecture
Shizuoka Prefecture
Aichi Prefecture
Mie Prefecture
Okinawa

[the destination metropolis and districts the following one]

Toyama
Ishikawa
Fukui
Shiga Prefecture
Kyoto Prefecture
Osaka Prefecture
Hyogo Prefecture
Nara Prefecture
Wakayama
Tottori
Shimane
Okayama
Hiroshima
Yamaguchi
Tokushima
Kagawa
Ehime
Kochi
Fukuoka
Saga
Nagasaki
Kumamoto
Oita
Miyazaki
Kagoshima

Inquiry by email from this

Pharmaceutical products inquiry form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry by email from this

Pharmaceutical products inquiry form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry over telephone from this

Reception hours: From 9:00 to 18:00 (year round)

Inquiry over telephone from this

Reception hours: From 10:00 to 18:00 (year round)