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Website and inquiry about order

Before inquiry

We accept store and website, online store of Matsumoto Kiyoshi, inquiry about service.
Please confirm common question before inquiry.

Website and inquiry about order

Question about method for purchase and delivery, cancellation and return of goods, exchange of order,
We accept over inquiry form, telephone including opinion, request for other us and our website.

Inquiry by email from this

Inquiry Form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry over telephone from this

Reception hours: 10:00-22:00 (year round)


Inquiry about pharmaceutical products

Inquiry about pharmaceutical products replies from pharmacist or registration distributor.

It is reporting act, and answer to inquiry does not follow medical treatment act or this.
About interpretation of answer result, we would appreciate your reference after judgment in you.

Contact information

As a general rule, inquiry that we had will answer all over the next day. (except Sundays and holidays)
※Please note that you may need time before answer depending on contents.

[the destination metropolis and districts the following people]

Hokkaido
Aomori
Iwate
Miyagi
Akita
Yamagata
Fukushima
Ibaraki Prefecture
Tochigi
Gunma
Saitama Prefecture
Chiba Prefecture
Tokyo
Kanagawa Prefecture
Niigata
Yamanashi Prefecture
Nagano
Gifu Prefecture
Shizuoka Prefecture
Aichi Prefecture
Mie Prefecture
Okinawa

[the destination metropolis and districts the following people]

Toyama
Ishikawa
Fukui
Shiga Prefecture
Kyoto Prefecture
Osaka Prefecture
Hyogo Prefecture
Nara Prefecture
Wakayama
Tottori
Shimane
Okayama
Hiroshima
Yamaguchi
Tokushima
Kagawa
Ehime
Kochi
Fukuoka
Saga
Nagasaki
Kumamoto
Oita
Miyazaki
Kagoshima

Inquiry by email from this

Pharmaceutical products inquiry form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry by email from this

Pharmaceutical products inquiry form

Reception hours: We accept inquiry by email for 24 hours.

Inquiry over telephone from this

Reception hours: 9:00-12:00, 13:00-18:00 (year round)

Inquiry over telephone from this

Reception hours: 10:00-18:00 (year round)